Skip to content
Back to the library

Templates · Customer Success

Customer-Facing AI Disclosure Statement

Inform Customers Transparently

CST-T-022v1.0Beginner · 15 minUpdated 2026-08-06

Overview

This template provides a structured format to inform customers about how AI is used, what data it processes, and the benefits it provides. It helps build trust by ensuring transparency and setting appropriate expectations.

Purpose

Members use this to draft compliant and transparent disclosures for their websites, privacy policies, or direct customer communications, fostering trust.

Why it matters

Transparent AI disclosure is crucial for ethical compliance, managing customer expectations, and building a foundation of trust with your audience.

Unlock the full playbook

The step-by-step instructions, AI companion prompt, worked example, common mistakes and downloadable files are available to members.

When to use it

Use when implementing any customer-facing AI or updating your privacy policy regarding AI use.

Tags

  • ai-disclosure
  • transparency-template
  • customer-communication
  • privacy-policy
  • trust-building

Related assets

Browse more